Service Management Process Pfister Scales

Pfister Waagen Bilanciai GmbH fully digitalizes its entire customer service process together with Kontron Technologies susietec® replaces with Workforce the previously used customer service module ProMoKd.With the goal of fully digitizing the customer service process, the joint project between Pfister Waagen Bilanciai (PWB) GmbH and Kontron Technologies came about. The result: susietec® with Workforce now […]

Pfister Waagen Bilanciai GmbH awarded “NewWork Excellence” seal of quality

During the “QuickCheck NewWork”, all levels were checked to see what status Pfister Waagen Bilanciai GmbH had already achieved at the current time. The focus was on the details: Not only should the company’s organization and resources be designed in an agile manner, but agile progress also had to be demonstrated in terms of working […]